Are IntakeQ's Appointment Reminders HIPAA Compliant?

IntakeQ's appointment reminders are HIPAA compliant in the sense that they are encrypted in transit and at rest. However, you should still avoid disclosing PHI in reminder messages.

HHS states that authorizations for reminders are not necessary, but depending on what type of service you provide, we encourage you to always offer an opt-out for patients who do not wish to receive reminders.

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