Teams Meetings FAQ

The PracticeQ Support team uses Microsoft Teams for video calls. If you’re unfamiliar with Microsoft Teams, continue reading to learn more about how it works.

Do I have to install the Microsoft Teams application on my device?

• No! You do not need to be a Teams user to join the meeting. You will click a link to join the meeting, and then you will have an option to join from your browser.

Which browser should I use?

• Microsoft Teams supports most browsers as long as they are updated. However, the two best browsers for peak performance are Microsoft Edge and Chrome.

Where is my meeting ID?

• Your meeting ID will be in the email invitation sent to you by the PracticeQ Support Team. 
• If you cannot  find the ID, contact us at hello@intakeq.com.

Will I always need my meeting ID?

• If you are joining the meeting from your personal Teams account, you will need your meeting ID to join.

No one can hear me in the meeting. What should I do?

• You should see a microphone icon in your meeting toolbar. It will have a strikethrough if you are muted. Click it to unmute yourself.

How do I turn my camera on?

• You should see a camera icon in your meeting toolbar. It will have a strikethrough if your camera is off. Click it to turn the camera on.

I want the Support Team member to see my screen. How can I show them?

• Click the Share icon in your meeting toolbar. You can then choose to share your entire screen or a specific window.

My name is not showing correctly. Can I change it?

• Yes! Click the People icon in your meeting toolbar. Hover over your name and choose More options. Select Edit display name.

How do I end the meeting when we're done?

• Click the Leave icon in your meeting toolbar.