Benefits of Using Authenticator App for 2FA

The IntakeQ Team recommends using the Authenticator App method for your two-factor authentication as opposed to the Text Message method.

Benefits of Authenticator App method

• You may use any authenticator app you wish, as long as it has the ability to scan QR codes.
• You can integrate with the authenticator app even when you change devices or phone numbers.

Drawbacks of Text Message method

• You are prone to carrier outages.
• You may not receive messages in time due to carrier delays.
• You are subject to text message charges.

Internet Access

• Some users assume that text message authentication is preferable because it can function during an internet outage. However, since internet access is required to use IntakeQ/PracticeQ, this advantage does not apply.