PracticeQ Payments: NEW PCI Compliance with Aperia

To better support your business and simplify your annual requirements, PCI compliance for PracticeQ Payments will now be powered by Aperia Compliance, a global leader in PCI security.

PracticeQ and Stax (our payment processor for PracticeQ Payments) are committed to providing you with the most secure and efficient tools to manage your business when using PracticeQ Payments to process your payments. As part of this commitment, we are excited to announce an upgrade to the PCI compliance program, previously managed through PCI Toolkit.

Please bookmark this link for your records: https://pciapply.com/practiceq

Benefits of the new Aperia platform

Less Friction: Aperia has simplified the compliance process thanks to pre-populated data, guided workflows and integrated resources, designed to help you navigate PCI compliance more efficiently and reducing annual renewals to just minutes.
Built-in Support: If your business requires vulnerability scanning, the Aperia platform provides clear, step-by-step "how-to-fix" instructions to help you stay secure.
Expert Assistance: You will have access to Aperia's dedicated, U.S.-based support team to assist you with compliance validation and technical questions.

Next Steps

  • Effective June 5th, 2026, your PCI ToolKit account will be transitioned to the Aperia platform.
  • If you have a merchant account with PracticeQ Payments, you will receive an email containing the login credentials to Aperia.
  • This email will come from support@pciapply.com.
  • Didn't receive the email? Please reach out to Aperia at (844) 870-2824.

What to Expect

  • If you are currently PCI compliant, your Attestation of Compliance (AOC) will carry over to Aperia.
  • You will complete program status, quarterly scans, and annual renewals of compliance through Aperia moving forward, as these dates are also carried over. Please set up your access as soon as possible to ensure you are aware of any upcoming requirements.
  • When answering the questionnaire for PracticeQ Payments, use the product code SAQ D.
  • If you are not currently compliant, you will continue to be billed a monthly non-compliance fee until compliance is completed in Aperia.

IMPORTANT: Your costs for PCI enrollment and non-compliance will not change with the transition to Aperia.

We are confident that this move will significantly improve your experience and simplify your PCI compliance process. If you have any immediate questions, please feel free to reach out to the Aperia support team at (844) 870-2824.