Process Virtual Credit Cards

Some insurance payments are issued as Virtual Credit Cards (VCCs). Use the guidance below to properly process and record these payments.

IMPORTANT: Do not add VCCs to client profiles and process them as client payments. 

Process the VCC following the steps below.

Step 1: Retrieve the funds from the VCC

• VCCs must be brought to your bank for them to process and transfer funds to your practice account.

Step 2: Enter the VCC as a claim payment in PracticeQ

1. Click Lists → Claims.
2. Select the Payments tab at the top right.
3. Click the +Add Payment button and do the following: 
   
   1. Select the Payer from the dropdown menu.
   2. Use the date picker to enter the Date of the payment.
   3. In the Check # field, enter notes of your choosing. 
      
      1. For example, you may choose to enter "VCC" and the last four digits of the VCC card number.
   4. Enter the Amount of the payment.
4. Click Continue.
5. Under the Select Claims heading, check the box for the claim to which the VCC payment belongs.
6. Click Continue.
7. Under the Allocate Payment heading, enter the VCC payment amount in the Paid field.
8. Make the appropriate selection from the dropdown menu on on the bottom left:
   1. Primary Payment
   2. Secondary Payment
   3. Tertiary Payment
   4. Quaternary Payment
9. Click Save.
10. Click Close Payment.