PracticeQ Payments PCI Compliance

This article provides information on PCI Compliance for PracticeQ Payments merchants.

Support

Please reach out to us at hello@intakeq.com for any assistance completing compliance.

A guide of the toolkit is available here: PQ Pay PCI Compliance Guide

What is PCI Compliance?

The primary purpose of Payment Card Industry (PCI) Data Security Standards (DSS) is to ensure the secure handling and protection of customer credit card data, reducing the risk of data breaches and fraud.

Key Objectives of PCI DSS

Protecting Cardholder Data
Maintaining a Secure Network Environment
Implementing Access Controls
Regular Monitoring and Testing
Information Security Policies

Want to learn more about PCI compliance?
PCI DSS website

Why is this Important?

It is required by the card networks (Mastercard, Visa, etc.) to securely accept credit cards and affects anyone who transmits, stores, and makes use of cardholder data including merchants, service providers, financial institutions, and POS vendors.

As part of PCI Toolkit we also include breach insurance, an additional layer of protection specifically for your business.

Coverage of $100K per incident (specific to fees leveled and the cost of the audit and claims process)
Employee fraud is included
Coverage provided whether merchant is PCI Compliant or not

Risks of Non-Compliance

Damage to reputation
Loss of customer trust / confidence
Card fraud liability
Significant chargeback risk
Penalties, fines, and losses
Lawsuits
Inability to continue to process credit card payments

How Does Enrollment Work?

Once you receive your welcome email, you will receive instructions with your next steps. The welcome email includes your login information for the toolkit platform.

The enrollment email for PCI Compliance will be sent from do_not_reply@conformancetech.com. We recommend whitelisting this address so further emails will not be missed. You will be sent a reminder email to sign up.

You will be asked to complete a business profile and SAQ (Self-Assessment Questionnaire).

Tip: Most of our terminal based merchants will choose SAQ B or B-IP. Our online-only merchants will choose C-VT or A.

A walkthrough of the toolkit is available here: PQ Pay PCI Compliance Guide

Please reach out to us at hello@intakeq.com for any assistance completing compliance.

What are the Related Fees?

Effective October 1, 2024 we will begin enrolling you into our new PCI Compliance program.

You will receive an email regarding your login to PCI Toolkit and next steps to action your enrollment from do_not_reply@conformancetech.com.

Once enrolled, you will have 90 days to be compliant. Enrollment begins when you are welcomed to the platform.

PCI Platform Fees of $7.50 will be assessed each month, beginning from your welcome to the platform.*
After 90 days, the PCI Non-Compliance Fees of $54.95 will be assessed each month if you are non-compliant.
The fees will be deducted in the same method as payment processing fees.

This compliance toolkit and fee are being implemented by Stax, our payment processor of record, following other major global processors which already ensure merchants are PCI compliant as part of an industry-wide initiative to reduce the risk data breaches and fraud. The fee covers enrollment in the PCI Toolkit, continued monitoring and maintenance, access to expert support, as well as breach insurance.

*Merchants who were enrolled in the PCI Toolkit platform prior to November 1, 2024 were charged the rate of $10.00 per month for the month of October. We have since reduced the monthly fee to $7.50 per month.