eRx Getting Started: Platform Demos & How-Tos

eRx Platform Demo & How-To Video Overview

This video series offers step-by-step tutorials designed to help users confidently get started and navigate the eRx platform with ease. You can access the full library of demos HERE. Additionally, the individual video guides have been linked below for quick reference and convenience. 

To enable these tutorials directly within the eRx app, click on “Help” and select “Show Tutorials.” Once enabled, you’ll see gold “What’s this?” text appear next to certain features in the app, as shown below.

• Prescribe Order Sets: Learn how to create and manage order sets for streamlined prescribing.
• Set Current Practice: Guide on selecting and updating your active practice within the system.
• Set Current Provider & Manage Permissions (For Providers): Full walkthrough for providers on setting their profile and managing user permissions.
• Set Current Provider & Request Permissions (For Supporting Users): Instructions for support staff on setting their provider and requesting necessary access.
• Set up EPCS MFA+ (For Providers): How to enable and configure multi-factor authentication for controlled substance e-prescribing.
• Understanding a Patient's Chart: Overview of patient chart navigation and key features.
• Add User (For Administrators): Step-by-step on adding new users to your practice.
• Manage Order Sets: How administrators can create and maintain order sets for the practice.

These demos offer practical guidance to ensure you can fully utilize the platform’s features.