Track Claim Payments
PracticeQ's claims module allows you to view all claims and their payment statuses.
- Click Lists → Claims → Payments.
- Select your preferred view; the bulleted icon will show an abbreviated list of claims, and the line icon will show the claims expanded to show more detail.
- Any claim in the abbreviated view can be expanded by clicking the blue arrow to the left.
Claims that may need follow up after the ERA comes back from the insurance payer will show colored icons.
- An orange icon will show if $0 is paid on a line item
- A red icon will show if there are negative amounts on a line item
- A blue icon will show if paid amount is below submitted amount
Note: PracticeQ does not recommend editing ERAs, as they reflect an agreement with the clearinghouse. If you have questions about an ERA, please contact support at hello@intakeq.com.