Overlapping Appointments

IntakeQ allows you to have appointments that overlap each other. This is useful in situations where, let’s say, your appointment duration is 45 minutes, but you want to book clients every 30 minutes. In this example, when a client books an appointment for 9:30am, your booking widget will show 10am as the next available spot, even though the appointment duration is 45min.

Please note that this setting will not work if your "Appointments Start" setting is "Based on Session Duration".

To set this up, follow the steps below:

  1. Navigate to "Bookings > Booking Settings" and click on the "Services" tab
  2. Click "Edit" beside the service for which you want to allow overlapping.
  3. Click on the "Advanced" tab on the left.
  4. Fill in the number of minutes for which this service should block practitioners for, see the image below.

Note in the screenshot above that there is an option to block the last portion of the appointment, as by default the time block applies from the start of the appointment.

This same feature can be used to block appointments for a longer period, so you could have an appointment that is 60 minutes long, but block your time for 75 minutes, for example.

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