ePrescribe: Access Outside of the US

Need to access ScriptSure while outside of the US?

You may receive the following error while trying to access ePrescribe:

Unknown Error

You have encountered an error. This can be due to a permissions problem; you may not have permissions to view the practice this patient was added to. This error an also occur if your EMR is trying to open the e-prescribing/medication screens with an incorrect reference to your username, email, practice, provider and/or patient ID's. Please contact your EMR vendor for help in resolving the issue.

If you receive this error message, please do the following:

1. If you are outside of the United States, please ensure that you are connected to a US-based VPN. If you are not connected in this way, you will likely not be able to connect to ePrescribe.
2. If you are connected to a US VPN and still cannot connect, please contact us at hello@intakeq.com

About VPNS

• To confirm that your VPN is presenting from the United States, go to https://www.whatismyip.com/
• Not sure what VPN to use? Some common ones include:
  
  • ProtonVPN Unlimited
  • Windscribe 10GB/month (with email)
  • TunnelBear
  • Nord