Find a Client's ID

PracticeQ generates a client ID for each client in your account/timeline. 

• Client IDs allow you to ask PracticeQ Support questions without sharing identifying information related to clients. Client IDs are only available to you and staff with access to that client. 
• If you have questions regarding a client, email PracticeQ Support at hello@intakeq.com and provide the client ID. Support can then pass it to a Database Administrator (DBA) for review.

Client ID Digit Limits

• PracticeQ and IntakeQ show a 4-digit client ID. 
• Any client with a 2 or 3 digit ID (such as client 32 or 745) will display a 4-digit ID (0032 and 0745). 4 digits is the minimum, with zeros used to fill the empty values.
• When a practice exceeds 10,000 clients, the client ID displays will expand to show the entire client ID (5, 6, or 7 digits).
• The system allows up to 7 digits for client IDs, which allows for 9,999,999 clients total. If your practice needs to exceed that number, please contact us at hello@intakeq.com, as our development team will need to review.  

Find a Client's ID

1. Access the client's timeline; use the magnifying glass icon and search their name/phone number/email/client ID, or click Lists → Clients.
2. The Client ID will display in two places:
   1. In the list of clients in the first column.
   2. In the client's Basic Information section, at the start of the second row.