Engage Premium - Arrival Time Variable

Do you need your clients to arrive early for their sessions? Include an Arrival Time in your reminders in a few easy steps!

Note: The Arrival Time variable is only available with Engage Premium. To learn more about what Premium offers, click here.

Set Your Arrival Time 

  1. Click Engage from your PracticeQ toolbar.
  2. Click Templates → Appointments.
  3. Click Manage Settings.
  4. Locate the Arrival Time setting and enter how many minutes prior to the appointment time you want clients to arrive.
  5. Engage will display a banner confirming the change has been applied.

Note: Repeat the process for each of your practice locations.

Apply the Arrival Time Variable

  1. Click Engage from your PracticeQ toolbar.
  2. Click Templates → Appointments.
  3. Click the template you wish to edit.
  4. Place your cursor in the body of the message and type the verbiage leading up to the arrival time, such as Please arrive by.
  5. Click the Arrival Time variable to add it to the message. 
  6. Check the Preview to the right to ensure the arrival time displays correctly.
  7. Click Save.
  8. Repeat this process for all reminder templates requiring an arrival time.

    For more about Engage and how you can add it to your PracticeQ account, click here.

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