What is the Secure Client Portal?

The PracticeQ secure client portal is a platform that allows you to communicate with your clients!

Why is it called the secure client portal?

  • It's HIPPA-compliant!
  • Clients access the portal via a secure sign-in process.

How do I access the secure client portal?

  • Click the speech bubble icon from your PracticeQ toolbar.

How do clients join the secure client portal?

You have two options. Learn more here.

  • You can invite clients to the portal
  • Clients can self-register for the portal.

What can staff do in the secure client portal?

  • Send HIPAA-compliant messages
  • Direct clients to the booking widget
  • Share documents
  • Send signature requests
  • Send forms
  • Send invoices
  • Launch telehealth appointments

What can clients do in the secure client portal?

  • Manage their credit card information
  • Schedule appointments via the booking widget
  • Review and sign documents
  • Submit journal entries
  • View invoices 
  • Print superbills
  • View their Fullscript prescriptions/lab recommendations

How does the portal work with minor clients?

  • You have few options for your minor clients; learn more here.
  • When clients age out of the parent portal, get guidance here.