Track Additional Insurance Payments

When working with insurance claims in PracticeQ, you may come across a situation where a claim was paid out and marked as processed, but you need to track an additional payment on the claim.

This article assumes you know how to track manual insurance payments, if not please see the following article: Tracking Insurance Payments

Follow the steps below to track an additional payment:

1. Click Lists → Claims.
2. Select the Payments view at the top of this page.
3. Click the blue Add Payment button.
4. Enter the Insurance payer and payment details, then click Continue.

5. Your search result will read No eligible claims for this Payer were found.

6. 

   Locate the claim you'd like to add the payment to by selecting Search Other Claims.

7. Once you find and select the appropriate claim, it will be added to the list of claims for that payment. The remainder of the process is the same as tracking a normal payment.
8. You can repeat this multiple times if needed.