PracticeQ Payments - Fee Statements

The Fee Statements report provides a detailed summary of your deposits, sales, and fees to provide insight into your business.

Get started by clicking More → Payment Dashboard → Reports → Fee Statements.

Fee Summary

• The Summary section provides highlights, including total sales and fees. 
• Use the date picker to select a time frame to view. Note that data for the previous month is updated and available on the 8th of the month.
• Note: Fee statements use UTC. This may impact the dates when transactions appear.

Deposits

• The Deposits section displays the net deposits for the month. Click on each deposit ID to open the Deposit report details.

Fees Overview

• The Fees Overview provides a breakdown of the fees paid in the month. The overview may appear differently depending on transactions, rates, and accounts.

Daily Sales

• The Daily Sales section displays the total sales and associated fees for a particular day.

Card Processing Summary

• The Card Processing section provides details on sales and fees based on the card type and whether or not the card was present.

Payment Method

• The Payment Method section shows Debit, Credit, and ACH/Other processing amounts. The ACH/Other category represents processing where it could not be determined whether it was a Debit or Credit card.
• It can be insightful to see what percentage of processing is done between Debit and Credit.

Transactional Types

• The Transactional section displays in-store (Card Present(CP)) or online sales (Card Not Present(CNP))  and Direct Bank transactions(ACH).
• This can be insightful, as Card Present transactions have cheaper processing fees. In addition, if you process a lot of Card Not Present (CNP) transactions, using Level 2 Data or higher can potentially help decrease processing fees.

Card Brands

• The Card Brand section displays the processing amounts for each card brand (VISA, MasterCard, AMEX, etc.)
• The Volumes section provides each brand's transaction type, transaction volume, processing amounts, and associated fees.

Refunds & Adjustments

• Any other activity, including refunds and disputes, are displayed in this section.
• Click on a refund to go to the payments section and a description of the refund transaction.