practiceQ Payments

intakeQ offers its own payment processor as an option in the practiceQ subscription plan, which will save you money over using Square or Stripe. It also gives you a direct link in your account to the payment management dashboard.

This is for US customers only.

If you're not connected to any payment provider yet, you'll see the option for this in your payment settings under "Bookings > Booking Settings > Payments". Below shows the comparison with Square specifically:

Click to open a larger version.

Effective Rate

The processing fee rate that is shown for Square above is very likely not the effective rate you'd be paying them (the same would apply to Stripe and many other payment processors). They typically cite their best rate, but other fees end up getting added on which increases the effective rate. We do not do this, the only other fee you'd pay to us is if you get a payment dispute ($25 per dispute).

To calculate the effective rate you're paying your current processor, use the calculator on the following page: https://learn.intakeq.com/practiceq-payments#effective-rate-calculator

See the video below for more information.

How to Apply

To start your application for practiceQ Payments, simply click the button shown above that says "Create your merchant account". This will take you through a simple process where you'll provide the information needed to apply, the merchant team will go from there to review the application and respond accordingly. You may be notified if any additional information is required in the process.

For clients using a different payment provider, please contact us if you want to keep that active while you apply for practiceQ Payments.

To see answers to frequently asked questions about the feature of practiceQ Payments, go to the following article: practiceQ Payments FAQ

Stripe Data Migration

We offer FREE credit card data data migration from Stripe to practiceQ Payments. To start this process, please reach out to us at hello@intakeq.com. The process typically takes 2 to 4 weeks, depending on how long it takes Stripe to export the data to us (once we receive it, the process is quick).

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