PracticeQ Payments

PracticeQ offers PracticeQ Payments, which will save you money over Square or Stripe. It also gives you a direct link in your account to the payment management dashboard. 

  • PracticeQ Payments is currently for US customers only.

Effective Rate

  • PracticeQ's effective rate is 2.9% + 30¢ per transaction. This is the rate you will pay across all cards and transaction types. 
  • The processing fee rate you are familiar with is very likely not the effective rate you're  paying. Processors typically cite their best rate, but end up adding other fees, increasing the effective rate. PracticeQ Payments does not do this! The only other fee you would pay is for a payment dispute ($25 per dispute).
  • To calculate the effective rate you are paying with your current processor, use the calculator here: https://learn.intakeq.com/practiceq-payments#effective-rate-calculator
  • See the video below for more information.

PracticeQ Payments Effective Rate

How to Apply

Start your application for PracticeQ Payments. Log in to PracticeQ as an account admin and complete the following steps:

  1. Click Bookings → Booking Settings.
  2. Select the Payments tab.
  3. You will see a button to begin the application. This will take you through a simple process where you will provide the information needed to apply.
  4. The merchant team will then review the application and respond accordingly. You may be notified if any additional information is required in the process.

Notes: 

  • If you currently use a different payment provider, please contact us at hello@intakeq.com if you want to keep the account active while you apply for PracticeQ Payments.
  • To see answers to frequently asked questions about the feature of PracticeQ Payments, go to the following article: PracticeQ Payments FAQ.

High-Risk Businesses

  • At this time, there are a few limitations with the types of businesses we can accept for our payment processing. We are working to find ways to support these high-risk businesses. 
  • If you would like to know if PracticeQ Payments supports your business type, please email us at hello@intakeq.com. If we cannot support your business, we are happy to provide other integrated payment options.

Card Data Migration

  • We offer free credit card data data migration from Square to PracticeQ Payments if you are already integrated with Square through your PracticeQ account. 
  • To start this process, reach out to us at hello@intakeq.com
  • The process typically takes two to four weeks, depending on when Square is able to export the data to us. Once we receive the data, the process is quick!

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