What is the Difference Between an Assistant Account and a Practitioner Account?

PracticeQ offers Assistant and Practitioner accounts to handle the day-to-day operations of a typical practice.

A practitioner account should be used by the professional who is ultimately providing the service. These are some characteristics of a practitioner account:

  • Each patient/client "belongs" to a practitioner.
  • When a form is submitted by a client, it is routed to a practitioner.
  • Appointments are always assigned to a practitioner.
  • Practitioners have their own calendar.
  • Practitioners can have their own form headers.
  • Practitioners can have their own form and email templates.

Assistant accounts, on the other hand, are designed to perform actions on behalf of practitioners. 

  • Assistants simply manage practitioner accounts in the following ways:
    • Sending forms 
    • Managing their calendar 
    • Building questionnaires
    • Writing notes 

Note: Clients, forms, notes, calendars and appointments are always associated with a practitioner.

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