Engage - Register Your SMS Number In Engage

To comply with federal regulations and reduce spam, all businesses that send SMS (text) messages must register their texting number. In 2023, mobile carriers began blocking messages from unregistered numbers, so registration is essential for your texts to be delivered successfully.

What Is 10DLC?

10DLC stands for "10-Digit Long Code" — it’s a standard U.S. phone number that’s linked to your business.
You’ll need to register one 10DLC number per location in your practice.

You can:

• Register for a new number (usually matches your location’s area code), or
• Register your existing business number. Click here to learn more about this process.

Mobile numbers cannot be hosted for texting. 

VOIP numbers may be hosted, but it is not guaranteed. If your VOIP number is deemed ineligible, your practice will need to register for a new number with Engage.

Registration approval typically takes up to 2 weeks.

🔁 Even if you have registered for 10DLC in other systems, you still need to complete the registration in Engage.

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Cost

There is no extra fee for 10DLC registration. It is included in your subscription .

Troubleshooting

If your registration appears to be verified but you are still having issues with patients not receiving text messages, please contact PracticeQ Support for assistance by emailing us at hello@intakeq.com.