Engage Premium - Translate Outgoing Messages

Want to text clients in their preferred language? The Engage Premium AI Translator can help!

Note: AI Translation is only available with Engage Premium. To learn more about what Premium offers, click here.

Step 1: Set the Client's Preferred Language

  1. Click Patient Communicator and type the client's name in the Search box.
  2. Select their name from the dropdown to open their contact profile.
  3. Click the Info icon on the top right.
  4. On the right, scroll down to Settings and click Language Preference.
  5. Select the client's preferred language.

Step 2:Translate your Outgoing Messages

  1. Type the message to the client in your preferred language.
  2. Click the translation icon below the message.
  3. A two-pane window will open with your language on the left and the client's preferred language on the right. Click Translate.
  4. Review the translation that appears; adjust as needed.
  5. When you are satisfied, click Continue.
  6. Click Send.

For more about Engage and how you can add it to your PracticeQ account, click here.

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