PracticeQ Telehealth Options

Read more about the differences between these options to help you determine which one works best for you.

PracticeQ Telehealth was developed by our team and is included with all PracticeQ (Practice Management) plans.
The main benefit in using our telehealth is that it does not require an external tool. Your clients will not have to download and install any software; everything runs on the browser.
Our telehealth has some limitations when compared to Zoom. We currently do not support group meetings or recordings. Local recording can be done using third-party software. It also runs peer-to-peer through a web browser, which can cause some issues in certain internet connection environments.
Lastly, even though things work 99% of the time, the occasional client may have technical difficulties making video calls work in the browser. These issues can happen for a variety of reasons, such as when a client uses an old browser or fails to give permission to access the camera. Most of these issues are resolved by asking the client to prepare before the video session. Since Zoom has their own application, the experience tends to be easier after the app is installed, as users do not have to deal with browser permissions.
To learn more about PracticeQ Telehealth, see this article: https://support.intakeq.com/article/383-intakeq-telehealth

With this option, you use your own Zoom account and simply connect it with PracticeQ. For healthcare providers, Zoom's pricing varies. Please visit https://zoom.us/healthcare for more information about their pricing. If you are not a healthcare provider, you could use the Basic, Pro or Business accounts (pricing here).
This option makes more sense for practices that have more than five practitioners, and prefer Zoom over PracticeQ Telehealth.
The following article shows how to integrate your Zoom account with PracticeQ: https://support.intakeq.com/article/366-zoom-integration-telehealth

This telehealth option uses your connection with Google Calendar to schedule Google Meeting appointments with your clients. You need to have a specific type of account through Google - a G Suite account - to be HIPAA compliant. See more info about this here: https://meet.google.com/
The following article shows you how to integrate PracticeQ with Google Meet: https://support.intakeq.com/article/458-google-meet-integration

There are several other telehealth vendors out there and some of them fit nicely into your PracticeQ workflow as long as they work based on URLs. You simply need to add the practitioner's URL to your appointment reminders and confirmation email templates. One such vendor is doxy.me.