ePrescribe: "No Session Token" Message

If you use ePrescriptions through Scripture, you may receive a "No Session Token" message at times. Here are are the Chrome and Safari settings to check on your devices.

Safari on Desktop

1. Open Safari on the PC or device and click the Safari menu in the header.
2. Click Settings...
3. Select the Privacy tab.
4. Uncheck the box labeled Prevent cross-site tracking.
5. Close the browser.
6. Log out of PracticeQ and then log back in. Access ePrescribe.

Safari on iPad

1. On your iPad, click iPad Settings → Safari → Privacy.
2. Uncheck the box labeled Prevent Cross Site Scripting.
3. Log out of PracticeQ and then log back in. Access ePrescribe.

Chrome on Desktop

1. Open Chrome on your desktop and click the Chrome menu in header.
2. Click Settings...
3. Click Privacy and Security.
4. Click Third-party cookies.
5. Make sure that Block third-party cookies and/or Block all cookies are NOT selected.
6. Log out of PracticeQ and then log back in. Access ePrescribe.

Chrome on iPad

1. Go to Settings on the iPad.
2. Click Chrome. 
3. Enable the Allow Cross-Website Tracking setting.
4. Disable the Fraudulent Website Warning setting.
5. Log out of PracticeQ and then log back in. Access ePrescribe.

Safari on iPhone

1. Go to Settings on the iPhone.
2. Click Safari.
3. Scroll to Prevent Cross-Site Tracking and turn it off (slide left)
4. Scroll to Block Pop-Ups setting and turn it off (slide left)
5. Scroll to Block All Cookies and turn it off (slide left)
6. Scroll to Fraudulent Website Warning and turn it off (slide left)
7. Log out of ScriptSure and then log back in to try to ePrescribe again. Note: It is also best practice to close any open Safari pages as well.