ePrescribe: Prescribe Controlled Substances

When you prescribe controlled substances, PracticeQ and ePrescribe will guide you through the process of verifying your identity.

Create the Prescription and Sign into ID.me

1. Click Lists → Clients and open the client's profile.
2. Select the Prescriptions tab.
3. Click the green Prescribe New Drug button.
4. Search for and select the medication, strength, and instructions.
5. Edit the prescription as needed and select a pharmacy destination.
6. Click Send to Pharmacy.
7. The 2 factor approval process will begin for the controlled prescriptions.  
8. The ID.me window will open:
   1. Enter your email and username for your personal ID.me account. This should have been created during your initial sign-up with ePrescribe.
   2. The ID.me window will then ask you to complete the second step; for many, this is the cell phone app.  A green circle will spin onscreen and it will instruct you to open your Authenticator app to approve the sign-in to ID.me.
   3. Go to your cell phone, open the Authenticator app and click Yes. 
9. You will then return to ePrescribe. Review the order and click Approve and Send. The prescription will send to the pharmacy.

Cell Phone View:

• During signup, all providers should download this app to their cell phones.   
• The Authenticator app will display a profile and green check mark icon on your cell phone. 

View in ScriptSure:

• You may have a code generator or physical token as your second method for approving controlled meds.
• If so, the push notification above is replaced with one of these options:
  
  • Code Generator
  • Go to your ID.me app and locate the 6-digit code; enter it into ScriptSure when prompted.

  OR

  • Hard Token
  • Insert key into your device and touch the button to approve.
  • For more information on physical tokens, read ePrescribe: Register a Physical Token with ID.me.